Privacy Policy

Introduction

Stonemont Village Apartments, managed by Navarino Property Management LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, contact our leasing office, or communicate with us by phone, email, or text message.

By using our website or providing your contact information, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and mailing address.
• Inquiry Details: Move-in date preferences, unit size preferences, and any information you choose to include in a message to our team.
• Application Information: Rental application data, including employment history, rental history, and identification information, as required to process a lease application.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our site, collected automatically through standard web technologies such as cookies and server logs.

How We Use Your Information

We use the information we collect to:

• Respond to your leasing inquiries and schedule tours.
• Process and evaluate rental applications.
• Communicate with you about available units, lease renewals, and community news.
• Send maintenance updates and other important notices related to your residency.
• Improve our website and resident experience.
• Comply with applicable laws and regulations.

Text Messaging (SMS)

By providing your mobile phone number to Stonemont Village or Navarino Property Management LLC, you expressly consent to receive text messages (SMS and MMS) from us regarding leasing inquiries, appointment confirmations, community updates, and other property-related communications.

Message frequency varies. Message and data rates may apply. To opt out of text messages at any time, reply STOP to any message you receive from us. For help, reply HELP or contact our leasing office directly.

We do not sell or share your mobile phone number with third parties for their own marketing purposes. Your consent to receive text messages is not a condition of renting an apartment at Stonemont Village.

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted third-party vendors who assist with property management software, tenant screening, maintenance tracking, and communications platforms, bound by confidentiality obligations.
• Legal Compliance: Government agencies or law enforcement when required by law or to protect the rights, property, or safety of our residents, staff, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to analyze traffic and improve your experience. You can disable cookies through your browser settings; however, some features of our website may not function properly as a result.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to resolve disputes. Applicant information for denied or withdrawn applications is typically retained for a period consistent with applicable fair housing regulations.

Your Choices

You may contact us at any time to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Opt out of marketing communications by replying STOP to any text message or by contacting our leasing office.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: